EveryNest Terms & Conditions

At a glance

These Terms & Conditions are written in plain English so you can understand what you are agreeing to. Please read them properly. In case of conflict between this at-a-glance summary and the numbered clauses that follow, the numbered clauses prevail.

1. About these Terms & Conditions

1.1. Who is bound

These Terms & Conditions are a contract between Pivotal Finance Solutions S.à r.l.-S (‘we’, ‘us’, ‘our’) and each person aged 18 or over who creates or uses an EveryNest account. By creating or continuing to use an account while aged 18 or over, you agree to these Terms & Conditions. A Teen or Child who is under 18 is not a party to this contract and uses EveryNest under the authority of a Parent. A user’s EveryNest role does not determine their legal status: a person aged 18 or over is an adult for the purposes of these Terms & Conditions even if their EveryNest role remains Teen.

These Terms & Conditions are effective 11 September 2026.

1.2. Companion documents

These Terms & Conditions are read together with our Privacy Policy and, where a minor is involved, our Parental Consent Notice. All three are available at everynest.app and are also reachable through Settings → Legal in the app.

1.3. Changes to these Terms & Conditions

We may make non-material changes to these Terms & Conditions where reasonably necessary, for example to correct errors, update contact information or make clarifications that do not materially reduce your rights. For a material change, we will give you at least 30 days’ notice by email or another durable medium and, where required, ask you to accept the updated Terms before continuing to use EveryNest. Changes to these Terms do not remove or reduce rights already earned under section 8. Your mandatory consumer rights are unaffected.

1.4. If part of these Terms & Conditions is invalid

If any part of these Terms & Conditions is found by a court or supervisory authority to be invalid or unenforceable, the rest of these Terms & Conditions remain in force. We will replace the invalid part with a valid provision that comes as close as possible to what we originally intended.

2. Definitions

In these Terms & Conditions:

3. About us and about EveryNest

3.1. The company behind EveryNest

EveryNest is built and operated by Pivotal Finance Solutions S.à r.l.-S, a simplified private limited company incorporated under Luxembourg law, registered in the Luxembourg Trade and Companies Register (Registre de Commerce et des Sociétés) under number B289140.

3.2. What the EveryNest app is

EveryNest is a digital household-organisation service that allows members of a Household to organise and share information within that Household.

3.3. What EveryNest is not

EveryNest is not:

• An emergency service. Do not use it to report medical, safety, or other emergencies.
• A financial service or a means of transferring value between users. Points are not money, see section 9.
• A social network. There is no visibility between households, no public posting, no follower relationships.
• Ad-supported. EveryNest does not display advertising.

3.4. Where EveryNest is available

EveryNest is offered to users located in the European Economic Area (EEA) and the United Kingdom. If you are outside the EEA or the UK, EveryNest is not currently offered to you.

4. Eligibility and accounts

4.1. Adult accounts (Parent, including the Household Owner)

• You must be at least 18 years old to create a Parent account.
• The first Parent to create a Household is designated as the Household Owner for that Household. Additional Parents may be invited by any existing Parent to co-administer the Household; they are also “Parents” for the purposes of these Terms & Conditions.
• The Household Owner alone holds three exclusive controls: administering the Household’s subscription (see §7.6), transferring the Household Owner role to another Parent in the Household, and deleting the Household (see §17). Every other function in the app - including adding or removing minor members - is available to any Parent, whether they are the Household Owner or not.
• The Household Owner may transfer the Household Owner role to another Parent in the same Household. The transfer is completed only when the receiving Parent accepts the transfer and establishes their own EveryNest subscription through Google Play, including choosing their billing cadence. The outgoing Household Owner’s subscription does not transfer to the receiving Parent. Once the transfer is completed, the receiving Parent becomes Household Owner. The outgoing Household Owner remains a Parent in the Household unless they separately leave or are removed.
• You must provide accurate account information and keep it up to date.
• You must keep your login credentials confidential and not share your account with anyone else.
• You are responsible for keeping your own login credentials secure and for activity carried out using your credentials. You are also responsible for ensuring that anyone you add to the Household is authorised to be added as required by these Terms.

4.2. Teen accounts

• Teen accounts are for users aged 13 or older.
• A Teen account can only be created after a Parent in the Teen’s Household has completed the Parental Consent Notice for that Teen.
• A Teen may use either their own email address and password (created by the Teen themselves after receiving an invite code) or a paired device without email, at the Parent’s choice.
• Teens have limited functional access. They may create and complete tasks, shopping list items, and calendar events within their Household. They cannot administer the Household, invite other members, or manage subscriptions.

4.3. Child accounts

• Child accounts are intended for children younger than a Teen and do not require email or password credentials.
• A Child account can only be created after a Parent has completed the Parental Consent Notice for that specific Child.
• Children access EveryNest through a paired device. If the device changes, re-pairing is required by the Parent.
• Children have narrow functional access appropriate to their role. They can view the Household calendar and shopping lists, view tasks and mark tasks assigned to them as complete, view their points balance, and view and request rewards their Parent has set up.

4.4. Parental authorisation for minors

Where a Teen or Child is added to a Household, the Parent completing the Parental Consent Notice confirms that they have parental responsibility for that minor or are authorised to act by a person who does. A minor must not be added to EveryNest without that authority. The Privacy Policy and Parental Consent Notice explain how the minor’s personal data is processed.

4.5. One household per Parent

A Parent may be a member of one Household at a time. You may leave a Household and join or create another Household, but you cannot belong to two Households at the same time.

5. Family roles and Parental responsibility

5.1. Parental responsibility for minors

A Parent who invites a Teen or adds a Child to their Household takes on ongoing responsibility for:

• Ensuring that they have parental responsibility for the Teen or Child, or authority from a person who does, before adding that minor to EveryNest.
• Supervising the minor’s use of EveryNest in a way that is appropriate to the minor’s age.
• Reviewing and, where necessary, adjusting the minor’s access, membership, or data at any time.

5.2. Household disputes

EveryNest is designed as a household coordination tool. It is not designed to adjudicate disputes between household members in any way. We do not take sides in family disputes and we do not act as arbiters between users of EveryNest. Where a dispute affects the safe or appropriate use of EveryNest, we may (but are not required to) suspend or terminate accounts or Households, see section 17.

5.3. Removing members

A Parent may remove a member from their Household through Settings. Removing a member ends that member’s membership of the Household. It does not necessarily erase all personal data relating to that member, for example where information forms part of shared Household history or must lawfully be retained. The Privacy Policy explains what is deleted, what may remain and how data-protection rights can be exercised.

6. Acceptable use

You must not use EveryNest, and you must take reasonable steps to ensure that minors whose use you supervise under section 5 do not use EveryNest, to:

• Break the law or facilitate anyone else breaking the law.
• Harm, harass, intimidate, or exploit any other person, especially any minor.
• Upload, store, or share content that is unlawful, abusive, hateful, threatening, or that infringes anyone’s rights.
• Attempt to gain access to accounts, data, or systems that are not yours.
• Attempt to reverse-engineer, decompile or disassemble EveryNest, except to the extent that applicable law expressly permits this notwithstanding a contractual restriction.
• Send any automated queries or make any automated interactions with EveryNest, other than through interfaces we officially publish.
• Circumvent any security, access control, or protective feature of EveryNest.
• Use EveryNest as an emergency reporting tool or as a substitute for emergency services.
• Use EveryNest to profile a minor or otherwise process a minor’s data in a way that we do not enable through the app.
• Upload, store or share special-category personal data - such as information about health, racial or ethnic origin, religious or philosophical beliefs, political opinions, trade-union membership, genetic or biometric data, sex life or sexual orientation - about yourself or another person. EveryNest is not designed for the storage of this information.

If you become aware of misuse of EveryNest - by anyone, including someone in your own Household - please contact hello@everynest.app.

7. Subscription and billing

EveryNest is a paid subscription service. Eligible new subscriptions begin with a 14-day free trial. When subscription access ends, all Household members lose access and the retention provisions in section 7.7 apply.

7.1. The 14-day free trial

• Eligible new EveryNest subscriptions begin with a 14-day free trial. A free trial is available once per eligible Google Play account. Eligibility and the applicable trial and renewal terms are shown before the subscription is confirmed.
• During the trial, the Household Owner and all members of their Household have full access to EveryNest at no charge.
• If you do not cancel before the trial ends, your subscription automatically converts to paid at the price for your chosen plan (monthly or annual), as displayed at the point of purchase.
• You can cancel at any time during the trial via the Google Play Store. Cancellation during the trial means the trial simply expires; you are not charged.

7.2. The EveryNest subscription

• EveryNest offers a monthly plan and an annual plan. Both plans auto-renew at the end of each billing period unless cancelled first.
• The annual plan offers a saving compared with the monthly plan taken over a full year.
• The subscription price, applicable taxes and billing terms are shown in Google Play before you confirm the purchase.
• You choose the plan (monthly or annual) at the point of subscription. You can change between plans through the Google Play Store, in accordance with their Terms & Conditions.

7.3. Prices

The price applicable to your subscription is the price displayed to you in Google Play before purchase or renewal, subject to the protected-price provisions in section 8 for OG Nesters.

7.4. Automatic renewal

• Both monthly and annual subscriptions auto-renew at the end of each billing period.
• You will be charged at the beginning of each new billing period unless you cancel first.

7.5. Price changes

• We may change the price of new subscriptions or of renewals from time to time.
• A price change never affects a period you have already paid for. It can only apply from a future renewal.
• Existing subscribers will receive at least 30 days’ notice by email of any price increase affecting their renewal. Where Google Play requires your agreement to a price increase before it can take effect, that is obtained through the store and your rights under that process apply in addition to these Terms.
• If you do not wish to continue at the new price, you may cancel before the increase takes effect. Access continues to the end of your current paid period.
• OG Nesters are treated differently: see section 8 for the protected price that applies to them.

7.6. Cancellation

• Only the Household Owner can cancel the Household’s subscription. Other Parents in the Household are able to see the subscription status but cannot cancel on behalf of the Household.
• The Household Owner can cancel at any time via Google Play. We provide a “Manage subscription” deep-link to Google Play from Settings → Subscription for the Household Owner’s convenience.
• Cancellation stops your subscription from auto-renewing. The Household keeps access until the end of the current paid period.
• If the Household Owner cancels during a free trial, the trial simply expires at the end of its 14 days without conversion to paid.

7.7. When subscription access ends

When the subscription ends, access to EveryNest ends for all members of the Household. The Household and its data are retained for 12 months from the date subscription access ends so that the Household can be restored if the Household Owner resubscribes during that period. If no subscription is re-established within that period, the Household data is scheduled for deletion, subject to information that we are required or permitted to retain. The Privacy Policy explains the retention and deletion process and how data-protection rights can be exercised during this period.

7.8. Suspension of billing on missed payments

If Google Play reports a payment problem, access may continue during any payment-recovery period made available by Google Play and may later be suspended if payment is not recovered. If the subscription ends following a failed payment, section 7.7 applies.

8. OG Nester Status

8.1. Who has OG Nester Status

There are 500 OG Nester places in total. One place was allocated before public launch. The remaining 499 places are allocated to the first 499 eligible subscribers to reach their first successful paid activation while a place remains. OG Nester Status takes effect when an eligible subscription first converts successfully from its free trial to a paid subscription. A free trial alone does not earn a place. OG Nester Status belongs to the individual who earns it, not to a Household.

8.2. Trial-only subscribers

A free trial does not occupy an OG Nester place. A place is allocated only when the subscription first converts successfully to paid.

8.3. OG Nester Status benefits

OG Nester Status is an early-customer status. It does not unlock additional features - an OG Nester and an ordinary subscriber get the same EveryNest. What it gives you is the following:

• Your protected price. The launch price applicable to your billing market and billing cadence when you first become a paying subscriber becomes your protected OG Nester price. If we later increase the standard subscription price, your protected price does not increase while you retain OG Nester Status. If you change billing cadence or billing market, the applicable protected price becomes the launch price set for that cadence or market, where available. The applicable price will be shown before the change takes effect.
• The protected price applies only to the base EveryNest subscription covered by your OG Nester Status. It does not apply to any product or service that is separately priced from that subscription.
• We reserve launch prices for supported billing markets. Where you are in a market we have not set a launch price for, we will tell you what price applies before you are charged.
• An OG Nester number. You receive a number from the pool, assigned at your first successful paid activation. The number stays with you - through leaving a Household, having a Household deleted, cancelling, lapsing, and subscribing again. It is yours, not your Household’s.
• A badge. An OG Nester badge is shown by default.

If you later resubscribe to the base EveryNest subscription covered by your OG Nester Status, the protected price applies again.

8.4. The 500 cap is permanent

There are 500 places and there will never be more. Cancelling or lapsing does not release your place — you keep it. A place that is released by a refund can be taken by someone else; a number retired because an account was deleted is not reissued to anyone.

8.5. OG Nester Status is not transferable

OG Nester Status belongs to the individual who earned it. It cannot be transferred, sold or given to anyone else, and is not conferred by membership of a Household. The OG Nester number, protected price and badge remain with that individual. If you transfer Ownership of a Household, leave it, are removed from it or delete it, your OG Nester Status is unaffected. A person who becomes Household Owner through a transfer does not inherit OG Nester Status from the previous Household Owner; they hold it only if they earned it themselves.

8.6. Refunds, and the two ways OG Nester Status can end

Payment refunds are normally administered through Google Play. This does not affect any statutory refund, termination or other consumer right that you may have against us; see section 10.

Cancelling, lapsing, leaving a Household or having a Household deleted do not affect your OG Nester Status. Only two things end it:

• A full refund or reversal of the payment that earned it. If the paid period that qualified you is refunded or reversed in full, your status ends and the place is released.
• Deleting your EveryNest account. If you delete your account, your OG Nester Status ends and your number is retired permanently. It is not reissued to anyone else, and it cannot be brought back - including for you. If you create a new account later, it starts as a new customer: it does not inherit your former status, your former number or your protected price, and it could only hold OG Nester Status by qualifying in its own right, if any places remain.

We keep a record that the number was issued and later retired, so we can show it was not given to anyone else. That record is evidence of what happened. It is not a status held in reserve and it gives no rights to any account.

8.7. Precedence

The provisions of this section 8 take precedence over the general subscription provisions in section 7 to the extent of any conflict specifically affecting an individual who holds OG Nester Status.

9. The points feature

9.1. What points are

EveryNest includes a closed in-app scoring feature we call “points.” Points are awarded to Household members when Parents mark tasks as complete or otherwise assign point values within the app. Parents configure the rewards catalogue within their Household - for example, “30 minutes of screen time” or “a family cinema trip” - and can redeem rewards by deducting from a member’s points balance.

9.2. What points are not

• Points have no monetary value.
• Points are not money, are not a currency, and are not a financial product.
• Points cannot be exchanged for cash or for anything outside the app.
• Points cannot be transferred between Households, sold, gifted, or otherwise assigned.
• Points can only be redeemed for rewards that the Parents within your Household configure inside the app.
• We do not maintain any conversion rate between points and any real-world value.

9.3. Changes to the points feature

We may make reasonable changes to the points feature, without additional cost, where necessary to maintain, improve, secure or adapt EveryNest. We will inform you clearly of material changes. If a change negatively affects your access to or use of the paid service beyond a minor degree, we will give you the advance notice, information and right to terminate required by applicable law. Points themselves have no monetary value.

10. Refunds and consumer rights

10.1. Google Play payments

Subscription payments are processed and administered through Google Play. Requests relating to a Google Play payment or refund should normally be made through Google Play. If you believe you have a statutory right directly against us, you may also contact us at hello@everynest.app.

10.2. Statutory consumer rights

If you are a consumer in the EEA or United Kingdom, you have rights under applicable consumer law, including rights relating to withdrawal from certain distance contracts and remedies where a digital service is not supplied or does not conform to the contract. Nothing in these Terms & Conditions limits those mandatory rights.

11. Your content and your data

11.1. Ownership

The content you enter into EveryNest - your tasks, calendar entries, shopping items, family member names, rewards, and other data you provide - belongs to you. We do not claim ownership.

11.2. What we do with your content

We process your content only to provide EveryNest to you and your Household, to keep it working reliably, to communicate with you about your account, and to comply with our legal obligations. Our detailed data processing practices are set out in the Privacy Policy.

11.3. What we do not do with your content

• We do not sell your content or your personal data to any third party.
• We do not use your content or personal data to serve you or anyone else advertising.
• We do not use your content or personal data to train artificial intelligence or machine-learning models.
• We do not profile minors.

12. EveryNest’s content and intellectual property

12.1. What is ours

EveryNest, including its software, user interface, designs, wordmark, logo and accompanying materials, is protected by copyright, trade mark and other intellectual-property rights and is owned by us or our licensors. Nothing in these Terms transfers those rights to you.

12.2. Your limited licence

Subject to these Terms & Conditions, we grant you a personal, non-exclusive and non-transferable licence to access and use EveryNest for your Household while you have active access to the service, including during an applicable free trial.

12.3. Reservation of rights

All rights not expressly granted to you in these Terms & Conditions are reserved by us and our licensors.

13. Third-party services

EveryNest relies on third-party services to operate. These currently include Vercel for application hosting and delivery; Supabase for database hosting and authentication; Open-Xchange for transactional email delivery; Sentry for application error monitoring; Formspree for processing and delivery of website contact and support forms; Google Play for Android distribution and subscription purchase administration; and Google Cloud Pub/Sub for subscription-status notifications. The Privacy Policy explains how personal data is processed in connection with these services.

14. Google Play

When you install EveryNest or purchase a subscription through Google Play, the Google Play terms applicable to you also govern your use of Google Play and the store transaction. Google Play administers the payment, cancellation and refund processes for purchases made through its billing system. The Household Owner can manage the subscription through Google Play or through the ‘Manage subscription’ link provided in EveryNest. Nothing in this section limits any mandatory right you have against us under applicable consumer law.

15. Warranties and disclaimers

15.1. We take reasonable care

We provide EveryNest with reasonable care and skill and take reasonable measures to maintain the availability and security of the service.

15.2. What we cannot promise

We cannot guarantee that EveryNest will be available at all times, uninterrupted, error-free, secure against all threats, compatible with every device, or fit for any specific purpose beyond ordinary use as a family organisation app.

15.3. Consumer rights

Nothing in this section 15 excludes or limits any right or remedy that cannot lawfully be excluded or limited under applicable consumer law.

16. Liability

16.1. What we are responsible for

If we breach these Terms & Conditions or fail to provide EveryNest with reasonable care and skill, we are responsible for loss or damage that is a reasonably foreseeable result of our breach or negligence.

16.2. What we are not responsible for

We are not responsible for loss caused by your misuse of EveryNest, your breach of these Terms & Conditions or events outside our reasonable control, except where applicable law provides otherwise.

16.3. Business losses

EveryNest is supplied for personal and household use. We are not responsible for business losses such as loss of profit, revenue, business or opportunity.

16.4. What we do not limit

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any mandatory right or remedy under consumer or data-protection law.

17. Suspension and termination by us

17.1. When we may suspend or terminate

We may suspend your access to EveryNest, or terminate your account, if:

• You breach these Terms & Conditions materially, and either the breach cannot be cured or you fail to cure it within 14 days of our notice.
• You use EveryNest in a way we reasonably believe is unlawful, harmful to other users (particularly minors), or damaging to EveryNest or its systems.
• We are required to do so by a competent court, regulatory authority, or applicable law.

17.2. What happens on termination

Termination ends your right to use EveryNest. If we terminate for a reason that is not your fault, we will provide a pro rata refund for any paid period not yet used (which, in practice, will be administered through Google Play). Termination does not affect any rights or obligations that by their nature survive termination (including intellectual property rights, liability provisions, and dispute-resolution provisions).

17.3. Your ability to terminate

You may stop using EveryNest at any time. The Household Owner may cancel the Household subscription under section 7.6. Any adult user may request deletion of their own account, subject to the Household Owner provisions below and the Privacy Policy.

Any Parent who is not the Household Owner may delete their own account without affecting the Household, which continues without them.

If you are the Household Owner, you can always delete your account. Where another Parent is in your Household we will offer you the option of transferring Ownership to them first, so the Household and everyone in it can carry on. That is an option, never a requirement. If a transfer is not completed, for whatever reason, you can still delete your account through an explicit Delete Account and Household route. Because that route ends the Household, we will tell you clearly what it removes before you confirm: the Household itself and its shared content, and access for every Teen and Child in it. Other adults’ own EveryNest accounts are not deleted, they lose their membership of that Household, not their account. We will let them know afterwards.

Account deletion is separate from cancellation and from the 12-month post-subscription retention period. Where you make a valid request to delete personal data, we process that request in accordance with the Privacy Policy and applicable data protection law. We may retain limited information where we are required or permitted to do so by law.

18. Notices

18.1. Notices to you

We will give you notices related to your account and to these Terms & Conditions by email (to the address on your account), by in-app prompt at sign-in, or both. It is your responsibility to keep your account email current and to ensure our emails are not blocked. Where these Terms or applicable law require notice on a durable medium, we will use email or another form that you can retain.

18.2. Notices to us

You may send us notices about these Terms & Conditions or your account by email to hello@everynest.app, or by post to Pivotal Finance Solutions S.à r.l.-S, 32 rue Buurg, 5425 Gostingen, Luxembourg. For data protection matters specifically, please write to hello@everynest.app with “Data Protection” in the subject line.

19. Assignment

19.1. We may assign

We may assign our rights and obligations under these Terms & Conditions in whole or part (for example, on a corporate reorganisation, or on a sale of the EveryNest business), provided that any assignee is capable of performing the assigned obligations. Where the assignment materially affects your rights under these Terms & Conditions, we will give you at least 30 days’ notice by email.

Any assignment will not reduce your rights or guarantees under these Terms & Conditions or applicable law.

19.2. You may not assign

You may not assign your rights or obligations under these Terms & Conditions to any third party without our prior written consent.

20. Governing law and disputes

20.1. Governing law

These Terms & Conditions are governed by Luxembourg law. If you are a consumer, this does not deprive you of any mandatory consumer protection provided by the law of the country in which you habitually reside.

20.2. Jurisdiction

Any dispute arising out of or in connection with these Terms & Conditions may be brought before any court that has jurisdiction under applicable law. Nothing in these Terms & Conditions restricts any mandatory right you have as a consumer to bring or defend proceedings before the courts available to you under applicable consumer law.

20.3. Resolving disputes out of court

Please contact us first at hello@everynest.app so that we can try to resolve your complaint directly.

If a consumer complaint cannot be resolved directly, we will provide information about any competent out-of-court dispute-resolution body, including the Luxembourg Médiateur de la consommation where applicable, and tell you whether we agree to participate in that procedure.

You are not required to use out-of-court dispute resolution, and doing so does not affect your right to bring proceedings before a competent court.

21. Contact

General contact and support: hello@everynest.app

Post: Pivotal Finance Solutions S.à r.l.-S, 32 rue Buurg, 5425 Gostingen, Luxembourg

Company registration: RCS Luxembourg B289140